Merchant Portal and Training
Overview
Accessing the Merchant Portal
The Merchant Portal provides access to:
- Lease processing
- Customer lookup
- Reporting
- Training resources
- Marketing material
Common Tasks
- Submit transactions
- Review customer approvals
- Access funding information
- Download reports
Processing Transactions
In-Store Transactions
- Verify customer approval
- Confirm purchase details
- Submit transaction
- Complete lease documentation
- Deliver merchandise
Ecommerce Transactions
- Customer applies online
- Approval is issued
- Purchase details are validated
- Lease documents are completed
- Transaction is funded
Merchant Training
Selling best practices:
- Present Uown Leasing alongside other payment options
- Focus on affordability and payment flexibility
- Avoid discussing approval outcomes before a decision is made
- Follow all compliance guidelines
Customer FAQs
How long does the approval take?
- Most decisions are provided within minutes.
Can customers pay off early?
- Yes. Customers may have early purchase options available under their lease agreement.
Who do customers contact for account questions?
- Customers should contact Uown Leasing Customer Service